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This store has earned the following certifications.
Chemical-Free & Safe Material Our ice silk pads are made without any chemicals, polymers, glues, crystals, or phase change materials. This ensures the utmost safety for you and your pets.
3D Breathable Structure Featuring a 3D breathable design, this pad is designed to prevent stuffiness and allows for rapid cooling. This ensures that you remain comfortable and cool throughout the day.
Cool and Soft Fabric One side of the pad is a cool, feeling fabric made from soft, breathable fibers. The other side features a mesh fabric that adds to the breathability and comfort.
Multiple Uses The ice silk pad is incredibly versatile and can be placed on the floor, sofa, bed, or anywhere else you need a cool, comfortable surface. It’s perfect for both you and your pets.
Pet-Safe and Comfortable All the fibers used are safe and non-irritating. Compared to ordinary proof fabrics, this ice silk pad is considerably light, thin, and more breathable.
Perfect for Pets Lay this cool pad directly on the floor for your dogs to enjoy a comfortable and cool sleep. Place it in your dog's cage, or use it as a master’s bed and cushion.
Easy to Use and Maintain Machine-washable, this pad will stay in excellent condition without losing its shape. Keep your home and your pets comfortable with its cool, breathable design.
Experience the comfort and coolness of our ice silk pad today!
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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